Meet Michael

I am a business transformation leader, advisor, and technology strategist focused on aligning operations, data, and technology to help organizations realize practical value from analytics, automation, and artificial intelligence.

Over nearly four decades, I have led operational, financial, and technology initiatives across hospitality, financial services, healthcare, construction, and real estate. My experience includes managing large-scale portfolios, implementing enterprise platforms, leading digital transformations, and building data-driven operating models that improve performance, accountability, and decision-making.

As Founder of KIERNAN Advisory Operations & Technology, I work with business owners, operators, and leadership teams to move beyond fragmented point solutions and build integrated, governable platforms that support sustainable growth and AI readiness. My approach combines operational discipline, data integrity, process clarity, and technology enablement to create measurable business value.

Career highlights include:

  • Directing a $544 million multifamily residential portfolio comprising 26 properties, 1,552 units, and two parking garages.

  • Managing $54 million operating budgets, $3.6 million capital budgets, and $49 million revenue budgets.

  • Leading cloud-based technology transformations that improved operational efficiency, revenue management, reporting, and customer experience.

  • Designing business intelligence, reporting, and data integration solutions that enabled more informed strategic decision-making.

  • Developing talent, operational standards, and governance frameworks that strengthened performance and accountability.

Today, my work focuses on helping organizations evaluate and implement advanced analytics, automation, and AI capabilities in ways that are practical, governable, and aligned with business objectives.

Areas of Focus

  • Operations and technology alignment

  • Data strategy, governance, and analytics readiness

  • AI adoption and business transformation

  • Business intelligence and performance management

  • Process optimization and automation

  • Risk management and operational governance

  • Enterprise platform and PropTech strategy

Education:

  • MS, Artificial Intelligence for Business (in progress), Fordham University

  • MS, Management Information Systems, Fordham University

  • MBA, Finance, Fordham University

  • BS, Hospitality Management, Widener University

Head shot Michael J. Kiernan

Michael J. Kiernan